Privacy Policy

StarPythons respects that customers want to know how informations about them are used, shared and saved, and StarPythons appreciates its customers trust that we will use all informations provided carefully and sensibly. This notice describes StarPythons privacy policy. By visiting any StarPythons website, customers are accepting this Privacy Policy.

(1) What kind of personal information does StarPythons collect?

A. Informations you give us when you register on our site or fill out a form
Customers provide most such information when they search, buy, post or communicate with our customer service. For example, customers provide informations when they search for an animal; place an order through any of StarPythons websites; provide information in their account; communicate with StarPythons by phone, e-mail, or otherwise. As a result of those actions, customers give StarPythons such informations as name, address, and phone numbers; credit card information; people to whom animals have been shipped, including addresses and phone number; content of reviews and e-mails to StarPythons. Customers can choose not to register or provide certain information. If customers don´t provide personal informations or register, they might not be able to take advantage of many of StarPythons websites features. StarPythons uses the informations that customers provide for such purposes as responding to customers requests, customizing future shopping, improving its Online Store, and communicating with customers.

B. Informations we get automatically
StarPythons receives and saves different kinds of information whenever customers interact with any StarPythons site. For example, like many websites, StarPythons uses "cookies," and receives certain types of informations when a customers browser accesses any of StarPythons websites. StarPythons collects and analyzes the Internet protocol (IP) address a customers uses to connect its computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which StarPythons sometimes aggregates with similar informations from other customers to create features like top sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time; cookie number and products customers viewed or searched for. StarPythons may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of its website for fraud prevention and other purposes. During some visits StarPythons may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. StarPythons may also collect technical information to help to identify your device for fraud prevention and diagnostic purposes.

C. Informations we get from mobile devices
StarPythons may receive informations about customers location and customers mobile device, including a unique identifier for a device. StarPythons may use this information to provide customers with location-based services, such as advertising, search results, and other personalized content. Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If a customer has questions about how to disable a device's location services, StarPythons recommends to contact the mobile service carrier or device manufacturer.

(2) Informations about "Cookies"
StarPythons is using cookies on its websites. Cookies are unique identifiers that can be transfered to a device to enable StarPythons systems to recognize a device and to provide features such as one-step-purchasing, recommandations, personalized advertisements on other websites and storage of items in the Shopping Cart between visits.
The Help feature on most browsers will tell customers how to prevent a browser from accepting new cookies, how to have the browser notify someone when receiving a new cookie, or how to disable cookies altogether. Additionally, its possible to disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow customers to take advantage of some of StarPythons essential features, StarPythons recommends that customers leave them turned on. For instance, if customers block or otherwise reject StarPythons websites cookies, customers will not be able to add items to the Shopping Cart, proceed to Checkout, or use any of StarPythons products and services that require the customer to sign in.

(3) Does StarPythons share any information with outside parties?
StarPythons will not trade, sell or otherwise transfer any of your personal informations to outside parties, as long as it´s not necessary to proceed your order (e.g. shipping, payment). However,
StarPythons will release account and other personal information when it believes release is appropriate to comply with the law; enforce or apply its Terms and Conditions and other agreements; or protect the rights, property, or safety of any StarPythons website, its users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

(4) How safe are customers personal informations?
StarPythons has different security measures to maintain the safety of any personal informations. StarPythons works to protect the security of customers informations during transmission by using Secure Sockets Layer (SSL) software, which encrypts information customers put in. When ordering, StarPythons websites reveal only some digits of customers credit card numbers when confirming an order. Of course, StarPythons transmits the entire credit card number to the appropriate credit card company during order processing. To protect against unauthorized access to the account, password and to a customers computer, customers should make sure to log out when using a shared computer.

(5) Changes to this Privacy Policy
StarPythons has the right to change this Privacy Policy and will post those changes on this page.

This policy was last modified on 7th June 2015.

(6) Questions about private informations and how to delete private informations
Customers can use the personal account to find out which informations StarPythons has saved. However, if customers have any questions about the collected personal informations or if customers want to delete the personal informations, they can contact StarPythons using the information below:

info@starpythons.com
StarPythons GmbH
Seelandstrasse 1a
23569 Luebeck
Germany

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